Donate & Volunteer

We can make great use of new toothbrushes, toothpaste, and resealable bags. If you think you might be able to help us out contact Nancy Greenwalt at ngreenwalt@promisehealth.org or (217) 403-5401.  

We are currently well stocked and no longer taking used durable medical equipment. We cannot accept donations of medication. Champaign and Urbana Police Stations, Urbana City Building and the Walgreens pharmacy at 1713 W. Springfield, Champaign have medication drop boxes. 

The care we provide through all our programs is made possible with the support of the following businesses and organizations:

  • Ameren Illinois
  • Anderson Dental
  • Barham Benefit Group
  • Big Grove Tavern
  • Busey
  • Carle and the Carle Foundation
  • Champaign County Board of Health
  • Champaign County Mental Health Board 
  • Champaign Rotary Cannon Grant and Tin Cup
  • Champaign West Rotary
  • Chifan Cheng, DDS
  • Christie Clinic and the Christie Foundation
  • Community Foundation of East Central Illinois
  • Community Foundation of Rantoul
  • Dave and Debbie Hensleigh
  • Delta Dental of Illinois Foundation
  • Delta Kappa Gamma, Xi Chapter - support for Reach out and Read
  • First State Bank & Brice Hutchcraft
  • Gifts in Memory of Frances Friedman
  • Grace Evangelical Lutheran Church, Champaign
  • Heath Grote DMD & Jason Foreman DDS 
  • Illinois Children´s Healthcare Foundation
  • Illinois Disciples Foundation Social Justice Grant
  • Illinois Department of Public Health Dental Sealant Grant Program
  • James and Sarah Graham 
  • Jane Hays & Dave Downey
  • Jimmy John and Leslie Liautaud 
  • Junior League of Champaign Urbana
  • Monsanto
  • P.E.O. Chapter KD - support for Reach Out And Read
  • Presence Covenant Medical Center
  • Sam's Club- Champaign Store
  • U of I Community Credit Union
  • United Way of Champaign County
  • In addition to many private donations

 

Volunteer and Internship Opportunities

Download the volunteer/intern application from the links at the bottom of the page.

Volunteer opportunities:

Frances Nelson & SmileHealthy welcome volunteers including

  • Doctors
  • Dentists
  • Nurse Practitioners
  • Optometrists
  • Physician Assistants
  • Mental Health Therapists
  • Nurses
  • Interpreters, Spanish, French, Arabic
  • Parkland College Nursing and Hygiene Students
  • University of Illinois Pre-Dental Students

 

Internship:

If you are interested in the opportunities described below, e-mail your application, copy of ID, ranking preference sheet, availability sheet, resume, and cover letter to the Intern & Volunteer Coordinator at volunteer@promisehealth.org. Deadlines:

Fall Semester 2018…………….…………………............. EXTENDED TO July 15th, 2018

Spring Semester 2019…………….…………………….…..…….........November 15th, 2018

Summer Semester 2019…………….…………………....…………...........March 15th, 2019

Health Requirements:

Proof of Immunization for Hepatitis-B

“1-Step” TB test (valid for 12 months)

*You must have the Hepatitis-B immunization and TB test prior to the start of your first shift.

 

Internship Opportunities

NURSING/MEDICAL ASSISTING

Individuals are assigned to work with a Nurse, Medical Assistant (M.A.) or Certified Nurse Assistant (C.N.A.) in providing patient care.  Duties include learning to room patients, check vital signs, stock exam rooms, assist in the lab, and give patients end-of-appointment instructions. Those working in this position will develop proficiency with the electronic health record (EHR) system and other aspects of patient care.  At minimum, C.N.A., E.M.T., M.A., or Registered M.A. certification and current CPR is required.

 

REGISTRATION/PATIENT SERVICES REPRESENTATIVE

Intern will work closely with the Patient Services Representatives (PSRs) to assist in providing excellent customer service to our patients. Primary duties of the registration intern could include, but are not limited to: making reminder calls for appointments, verifying patient insurance eligibility, updating patient information (demographics, insurance, etc.), researching returned mail, and entering new patient information into the electronic health record. The ideal candidate would be bilingual, preferably in Spanish, French, or Mandarin.

 

INTERPRETATION

Individuals assigned to interpret in medical settings will serve for patients and staff while accurately relaying medical information between speakers of two different languages both verbal and written in compliance with all clinic policies and procedures. Duties will include encouraging and fostering direct communication between provider and patient, interpreting accurately and completely and seeking clarification or repetition if message/information is not clear, as well as maintain confidentiality and professional integrity and respect patients’ privacy. Some other duties may include assisting with scheduling patient appointments, reminder calls and translating documents.

 

PRENATAL SERVICES

Those working in this position will be on the floor, assisting with prenatal clinics, which are conducted on Wednesday afternoons and Friday mornings.  Other times of the health center week are devoted to American College of Obstetrics and Gynecology (ACOG) procedures and preparations for the next week’s clinics. Interns will be responsible for setting up and helping the prenatal services coordinator with whatever he/she may need. *Shifts only available Monday through Friday between 8:30 AM and 4 PM.

 

OUTREACH AND ENROLLMENT ADVOCATE

Individuals assigned to this area assist in implementing changes in healthcare resulting from the instatement of the Affordable Care Act. Outreach and Enrollment interns and volunteers respond to a backlog of patient accounts through a Medicaid eligibility system. Using the State’s electronic database and electronic health records (EHR), the advocate evaluates accounts of patients who have applied for Medicaid coverage and determines the next steps to assist the lead advocate in determining the next steps to assist patients in the enrollment process.

 

ADMINISTRATION SERVICES – CLINICAL PROJECTS

This intern will mainly be in charge of the Food as Medicine program. This program is designed to integrate healthy food into healthcare for the Pediatric and Prenatal population.  The intern would assist with organizing the ordered food for the pantry, track data for monthly reporting, research nutritional literature, and assist in developing patient literature and assembly and distribution of bags to be given to patients. Additionally, this intern will assist on other projects and auditing patient charts.

 

ADMINISTRATION SERVICES – DEVELOPMENTAL PROJECTS

This internship is focused on Process and/or Quality Improvement, Workflow Re-design, Process Improvement, Healthcare Informatics, Training Program development, Quality and Incentive Programs, Operational Efficiency and Change Management. Intern will focus on how the clinic functions and ways to improve. Tasks performed may include: Identifying process improvement opportunities, Analyzing workflows and perform root cause assessments, Leveraging electronic health record for operational efficiency and improving performance of quality measures, Developing training curriculum and training materials for new process implementation, Providing elbow-to-elbow support for new process implementation, and generating and monitoring pre and post process implementation metrics to validate efficacy of improvements.

 

PATIENT ENGAGEMENT – CLINICAL PROJECTS

The Patient Engagement intern will play an important role in increasing our patients’ use of our Patient Portal to provide them easier access to their health information, and to help facilitate communication with the members of their healthcare team. This internship will include activities such educating our patients on the smart phone and on-line Portal apps, creating training and promotion materials for patients and staff, using basic reports to monitor the success of the plan, and helping to making improvements to the plan as needed. A passion for engaging people in their healthcare, an aptitude for technology, the ability to work autonomously, and an interest in marketing-type activities are the characteristics that will make this internship a success.

 

REFERRAL INTERN - CLINICAL ASSISTANCE

The Referral Intern is an administrative internship. They will work closely with our Referral Nurse, providing administrative support for the overall referral process. Referrals are requests made by our providers for patients to receive care from specialists outside of our clinic and/or to undergo certain tests or procedures at other institutions. The Referral Intern will be an important part of coordinating communications among our clinic, the outside entity, and our patients. Day-to-day activities will include those such as sending referrals to the appropriate specialist, following up with specialists to ensure appointments have been scheduled, and tracking and documenting the statuses of the referral requests. The ideal candidate for this internship will be detail-oriented, adept at using technology, and comfortable working with people.

 

MARKETING AND SOCIAL MEDIA

Will work with patients and prospective patients to target the most appropriate and effective social media sites and apps with compelling messages and images.  This internship will work to educate the community, attract prospective patients and educate all patients about Promise Healthcare services and the quality care we deliver through social media marketing.  Assignments may also include surveying patients, assisting with media relations, and donor relations.  Should be able to attend five evening meetings over the semester and must have a social media presence to share as part of interview.  

 

MEDICAL RECORDS   

A long-range, all-encompassing project for individuals serving this department is the conversion of paper record-keeping to modern electronic systems of filing and storage. Interns and volunteers who work with the Medical Records Coordinator will learn the following:

  • How to check for Records Release documents to be mailed or faxed, or to send to Health Port (our copy service) to copy or scan
  • How to prepare releases, EHR records, and paper charts for entry into database
  • Procedures for scanning daily documents, charts, and incoming records
  • Application of the privacy-protecting provisions of the Health Insurance Portability and Accountability Act (HIPAA)
  • How to use DataFile technologies NextGen Software. 
  • Maintain patient confidence by keeping patient records information confidential.
  • Complete an audit trail for medical information previously filled by retrieves information   in case of misfile in EMR workflows, and correct and communicate problems according to established procedures.
  • Scan and file medical records from paper charts into EMR by creating and processing the patient care record folder in NextGen following the procedures.
     

DENTAL EXPERIENCE

DENTAL – ADMINISTRATIVE/CLINICAL

Interns and volunteers are required to complete two shifts (one administrative and one clinical). Intern will work closely with a Dental Patient Services Representative and Dental Programs Administrator during their administrative shift. Duties of interns during this time include, but are not limited to, scheduling appointments, answering incoming phone calls, registering new patients, and scanning necessary documents. Intern will get a hands-on experience on how to manage the schedule of a fast-paced dental clinic. The duties of the interns during their clinical shift include, but are not limited to, helping turn over rooms, sterilizing instruments, and assisting the doctors with dental treatments.

Note: DENTAL – CLINICAL interns and volunteers will have administrative duties alongside their clinical work.